Clicking Brave Shield Icon Crashes Brave Instantly

[subtopic]

Description of the issue:
Clicking Brave Shield Icon Crashes Brave Instantly

How can this issue be reproduced?
Click the Brave Shield Icon, on Mac 12.3.1

Brave Version( check About Brave):
Brave is running v V1.38.115

[289wk]

Related issues

Brave crash whenever i click the shield icon

Description of the issue: When i click the brave shield icon it crash on my pc, i already tried the post where it involves flags, . But i can’t find #extensions-toolbar-menu How can this issue be reproduced? Open brave Click on any webpage Click on the brave shield icon Expected result: Brave crash/ exit by it self Brave Version( check About Brave): Version 1.38.111 Chromium: 101.0.4951.54 (Official Build) (64-bit) Additional Information:

Brave crashes when I open the shields menu and the browser's task manager in the same session

I tried it a few times just now and it crashes every single time. Also, on an unrelated note, is it just me or does brave shields have a memory leak? “Extension: Brave” was using 500,000k of ram in the task manager before it crashed when I clicked on the shields button. It doesn’t hurt my performance at all because I have 16gb of ram but it doesn’t seem right when ublock origin uses 1/10 the ram

Brave crashes at the time of clicking on 'Brave Shields'

My Brave Browser crashes every time at the time of clicking on active ‘Brave Shields’(ad blocking icon). I am using Brave version 1.2.42 on Windows 10 v1909. The same thing(crashes) also happened on Brave version 1.2.41. It crashes when the Brave Shield is active but nothing happened on new tab/ settings(because, it remains off on these pages).[Screenshot_1]

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@Mattches

Using a Mac, I found that . . .

Clicking on the site-specific Shields (Lion) icon that promptly displays its panel, causes a new process to show in the Brave Browser > Task Manager, called:

Private Extension: Brave

That new process - according to the BB Task Manager - uses no memory, nor CPU, and has no Process ID (“PID”).

All that is in addition to a pre-existing:

Private Extension: Brave

. . . that does use memory, a variable amount of CPU on occasion, and has a PID.

If any of that, helps diagnose.

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[Mattches]

@subtopic,

Would you mind trying to create a new test profile (ensure you close the original profile window you had open), browse for a bit using it, and tell me if Brave behaves the same way when using it?

[subtopic]

I don’t know why, but today it isn’t happening…

[Egamerx]

same, sometimes my brave crash when click the lion icon, sometimes it didn’t (At least like a week ago, but it happened again)

[289wk]

@subtopic

Brave crashes at the time of clicking on 'Brave Shields'

@Ashik640, Perhaps this is the issue you’re encountering? Go to brave://flags, search for a flag called #extensions-toolbar-menu and set the value for it to Disabled. Make sure you relaunch the browser when prompted. Now see if you get the same results.

[sankarshana]

I am having the same issue from a week or so. I changed the flag too as many recommended, did not help much. It is quite random but persistent too.

Tried getting one of my friends to use brave, within 10min of him trying it, he ended up in this issue.

[Mattches]

Thank you all for reporting. Reaching out to the team with this now — appreciate everyone’s patience.

Additionally, would be helpful to have the crash report IDs in brave://crashes so we can look closer at the issue. If Automatic crash reporting is already enabled, please reply here with the crash report ID found on the brave://crashes page. If it is not enabled (and you want to keep it this way), click the Send crash report button on that page, then reply with the crash report ID that is generated.

Thank you.