Claim Button Not Available for Non Verified Wallets

I got 1.3 BAT last month, it displayed countdown from payout in 6 days to 1 day, but after 6th Jan 2022, all my balance vanished and every balance shows 0.000 BAT, I didn’t even get the claim Button to claim my earnings. What happened? Why is this happening? If anyone knows the reason, please tell me. Thank you in advance.