Description of the issue:
The claim button didn’t appear for me today, and I couldn’t claim the BAT tokens.
How can this issue be reproduced?
This wallet were restored from another computer running linux.
For some days both browsers were running the same wallet until I formatted my linux machine, and since then I used this wallet exclusively on the windows machine.
When I open the browser the claim button doesn’t appear.
I haven’t been able to claim rewards in many many months. Plus when I tried to solve the issue by de-installing and re-installing brave browser and using my phrase sensitive code, my balance showed up as 0 BAT from almost 700 BAT. Today is reward claim day for me and still there is no option to claim HIghly frustrating considering how loyal of a brave browser user I am
Same problem here, no claim button, I sent multiple messages on the mega payout thread, multiple direct messages to brave support users, and no answers.
I received the tokens about 17h ago, and it took a while 'till the “Estimated earnings so far this month” get subtracted.
But it’s all fine now. Thanks for the support!
For those worried follow the megathread for more information about what to do.
Still no remedy to this issue. No contact from admins. No rewards in a very long time and now 0 BAT wallet balance from almost 700 BAT in my wallet Makes me think someone within the company has stolen my BAT…
Another month…same same once again. Rewards keep being pushed forward 1 month and nothing enters the wallet. Very frustrating to see that no one tries to fix this.
HIghly frustrating considering how loyal of a brave browser user I am
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