Can't verify account

Brave Rewards
#1

**Please try

Briefly describe your issue: Have submitted everything for verification but accont remains unverified

What Operating System and Brave version are you using (Menu --> About Brave)? brave 1.38.109 android 12

Is your browser wallet currently verified? (yes/no) no

What date did you verify your wallet? april 27

**Have you been able to successfully receive payments in the past?**no

**Are you using a VPN? (yes/no)**no

Are you in a supported region (see here for list of supported regions)? Ontario Canada

Does your device pass the SafteyNet check (Android only)? yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? yes

#2

Quick question, have you verified any other devices in the past?

#3

No I have not, none have been verified

#4

Are you unable to verify with Brave or Gemini/Uphold?

#5

Im unable to verify with uphold i tried taking shields down too and nothing

#6

Verifying Uphold through Brave? Do you have an Uphold account? If you are not able to verify with Uphold itself, and not through Brave, you need to contact support at uphold as they are different entities entirely. If you don’t have an uphold account, you need to start there.
If you currently have an uphold account, remove the uphold app from your device and try the verification process again using the web version of uphold.