I’m able to watch my Udemy videos using Safari, but I’m encountering difficulties when trying to do so with Brave. Despite trying various troubleshooting steps, including resetting settings, allowing all cookies, disabling shields for Udemy, trying a different Brave profile, toggling Widevine on and off, and using a private window, the issue persists. Interestingly, I don’t encounter any problems when using Safari; the videos play smoothly without any delays. However, when I attempt to play the same videos on Brave, they continuously load without ever starting playback.
Brave Version: 1.62.162 on MacOS
Additional Information: i have read and tried everything posted on the community
Does it never show any messages or anything? In fact, can you show a video or screenshots of what you see?
Which Mac OS are you using?
Those are completely different browsers, it would be more relavent to try to test using a chromium based browser. Could you perhaps test to see if it works on Chrome? Also, might want to test on Brave Beta or Brave Nightly to see if the issue persists on them.
Things I’m not seeing and also will suggest and/or confirm:
When you did new profile, did you do it with no extensions and everything at default? (I want to make sure you didn’t change anything on new profile)
Disable hardware acceleration in Settings → System
Make sure you haven’t changed any flags at brave://flags
When the video isn’t loading, can you press Cmd+Option+J to open Dev Tools and check Console for any errors. This is especially the case when Shields are down and it’s not playing. (With Shields up, it will show errors for anything being blocked, so can be a big list)