Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
I have 20 ads viewed this month on mobile and around 60 on desktop, for a combined ~6 BAT I should be earning. The March 5 payment date came and went and I never got the “claim your rewards” button to show up. Now it says April 5.
I have over 25 BAT in my Uphold Account and yes, it is linked.
How can this issue be reproduced?
- Wait every month until payment date.
For whatever reason, nothing shows up.
Brave Version( check
Mobile Device details
Pixel 3, Android 11