If you are using an Android device and trying to connect using an Uphold account, these are the things you need to do:
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Your device passes SafetyNet check. You will not be able to claim rewards if your device fails the check.
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Make sure your account is verified at Uphold. Got to your profile page and there should be a verified date at the bottom.
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Make sure all your personal information in your Uphold account is accurate and complete. For example, Uphold will verify your account with an incomplete address, but Brave needs your full address, including street number, street, city, etc.
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If all of the above is ok, then try this:
Cannot login my brave account with uphold - #17 by Mattches
If the above does not work or if you receive a different message, please post.
In a week or so, the new version (1.37.109) should be out for Android (I think). In the new version there is a message which notifies you if your account has been flagged and they have a periodic review process in place to unflag your account. Hopefully everything goes smoothly.