Cannot claim my brave rewards

Brave Rewards Rewards Support
, , , ,
1

Please ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:

Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
<---------Delete this line and everything above before posting---------->

Briefly describe your issue:
I cannot see the claim button for months. Latest was on May 2, 2023.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10 64 bit - Brave version 1.56.11 Chromium: 115.0.5790.102
Is your Brave Rewards Profile currently verified? (yes/no)
Yes
What date did you connect a your Brave Rewards Profile?
I don’t remember
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region ?
Yes (Turkey)
Does your device pass the check (Android only)?

Have you manually turned off Auto-contribute on all of your devices?
Yes

2

This question is asking if you’re connected to Uphold. If you were, then you would know you never have to hit any Claim button because for years it has automatically just paid to Uphold.

If you aren’t connected to Uphold or Gemini, you can’t earn. https://brave.com/rewards-changes/

What you last claimed in May was your April payment. This was the last payment given to those who weren’t connected to Uphold or Gemini.

That also means you didn’t answer this question properly. To be verified would mean to be connected to Uphold or Gemini. Which, btw, they have recently changed the terms to just show connected, but it seems they need to update the template.

image

1 Like
3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.