Please ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:
- How do I opt into Brave Ads?
- Why am I not seeing Brave Ads?
- Windows 10 Ads Troubleshooting
- Rewards FAQ
Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
<---------Delete this line and everything above before posting---------->
Briefly describe your issue: I have not received a reward for 3 months and my wallet is connected by uphold
What Operating System and Brave version are you using (Menu --> About Brave
)? W 11, Brave [
Versión 1.51.118 Chromium: 113.0.5672.126 (Build oficial) (64 bits)
Is your browser wallet currently verified? (yes/no) yes
What date did you verify your wallet? more than a year ago
Have you been able to successfully receive payments in the past? yes
Are you using a VPN? (yes/no) no
Are you eligible for Brave Rewards (see here for list of supported regions)? yes
Are you on the list of supported regions when verifying Brave Rewards with a custodial partner (see here for list of supported regions)? yes
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to a custodial partner? no