Can Verify my UpHOld account

Briefly describe your issue:
I Uodate the brave browser and since then I can not verify my UpHold Account

Im using Mac Catalina

**Is your Brave Rewards Profile currently verified? (yes/no)
I do have my profile verify since I was using it, but since I update it I cant use it anymore

What date did you connect a your Brave Rewards Profile? Dont remember, but last loo-gin was 10 days ago

Have you been able to successfully receive payments in the past? yes I have received

Are you using a VPN? (yes/no) no

Are you in a supported region (see here for list of supported regions)? I do Live in Portugal which is sipported

Does your device pass the SafteyNet check (Android only)?

Have you fully completed Uphold’s CDD requirements?

What error do you get ?

Hi, Thanks for the reply

Im sending a screenshot

Best regards

Weird. @Saoiray do you know any solutions?

@LuiHgiraldo I’m going to suggest you check out reply from Mattches below for someone else. The same instructions to you will help to get information and help resolve your problem.

Though reply with your case number here (not on the linked post) and we’ll get support to take a look at it and try to help you.

1 Like

Hi, Thanks for the reply

I did the flag step, but now I cant even open the browser, it crashes as soon as I try.

I deleted all the files, and installed them again, but I had the same problem. It crashes.

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