Browser and Uphold wallets do not match

Brave Rewards Rewards Support
, ,
1

Briefly describe your issue:

My wallet on Uphold and my wallet in Brave do not match (significantly, more than just the month’s BAT). 109 BAT in Brave, 41.16 in Uphold. Rewards internals shows “Rewards BAT” as 67.75.

What Operating System and Brave version are you using (Menu --> About Brave)?

Windows 10, Brave 1.31.87.

Is your browser wallet currently verified? (yes/no)

Yes.

What date did you verify your wallet?

November 8, 2020.

Have you been able to successfully receive payments in the past?

Yes.

Are you using a VPN? (yes/no)

No.

Are you in a supported region (see here for list of supported regions)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

Yes.

2

So as not to create two topics on the same issue, I am replying to this so it does not close. This issue is still unresolved. 67.75 BAT is still locked within my internal browser rewards.

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.