Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
I’ve been using Brave for a year or two on Android devices, first a Samsung S10 and now a Oneplus 9 5g.
For the last few days I’m experiencing slowness and stuttering on web sites I’m visiting. Not video playback, just general page rendering. Never seen this before.
Sometimes input fields are slow to gain focus (2-5 second delays). Sometimes clicks don’t register or register on the wrong link. Sometimes pages are slow to finish loading (become interactive).
My internet connection is good (xfinity, wifi, 50 megabit). I’ve tried a few sites in Chrome and it doesn’t suffer from these issues.
Brave version: 1.37.112 stable (not beta)
Android version: 12, hasn’t updated recently
Phone: Oneplus 9 5g, Qualcomm 888, 12 gb RAM, 256 gb storage, just a few apps installed, definitely not overloaded
How can this issue be reproduced?
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Try Costco.com - the search input field up top is slow to respond to typing
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Try indeed.com - do a search - scrolling is very slow, clicking on job items often goes to wrong one
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Try Amazon - clicking on suggested products is often unresponsive or goes to wrong link
I’ve tried clearing the app’s cache, no difference.
I’ve not tried clearing the data yet as that would require me to configure sync again.