Hi, like the title says i can’t enable brave ads and it says that my region isnt supported (Spain). But a few months ago was working perfectly’and in my phone is actually working.
I have another problem too, there are like 7 BAT that I haven’t received in my uphold yet from a few month ago too, maybe this is related to the first problem?
@pollopez, payout process is happening right now. You can watch the progress here:
Payments will begin processing on Monday April 5th. Please note that payments can take several days to finish processing.
Brave Ads Payout status:
Verified wallets (Uphold): : Payments Complete.
Unverified wallets: Payments Complete.
This is a payout status update for the Brave Ads payout date beginning on April 5th, 2020.
Please note that this status update post is for Brave Ads earnings payouts to Brave browser users . This thread is not for creator payouts fo…
Read the post and check you have the latest version browser. If you still have issues
after the process completes, follow the instructions in that post.
Also, there is an issue with Uphold currently and it is being worked on:
This is still a known issue that’s being investigated. We appreciate your patience as we continue to work on a fix.
Have another look at your region stats:
This page tracks the growth, development, and ongoing impact of the Brave Rewards program, and the associated Basic Attention Token.
You can also check you have the best settings for benefitting from Brave Ads…
For a better understanding on Brave Ads (all OS):
A Note about Brave Ads
Before we jump into troubleshooting issues, it seems that there may be a slight misconception about the goals and the way in which the Brave Ads feature is designed. This misconception generally takes the form of:
"When I opt in to Brave Ads, my browser will show me ads whenever I use it."
This is not entirely true. In reality, this statement should be:
"When I opt in to Brave Ads, my browser will try to show me ads which are relevant to me."
The difference in wo…
Troubleshooting notification settings on Win10:
Given the many reports received of Ad notifications not appearing for some users, we’ve compiled a short list of [Windows] settings to check to ensure that the Ads platform and your OS play nicely together.
In this thread – please let us know if any of these steps resolved the issue for you (and if so, which ones?).
Check OS notification settings
Windows 10 has specific notification toggle switches that can be enabled and disabled across all applications, and for individual applications.
And more troubleshooting tips (all OS):
I would like to give some tips which I have experimented on my Smartphones and PCs and all of them working fine for me.
– First Check These Common Things –
Make sure you have your maximum number of ads set to maximum (5 ads per hour)
Notification is on for your Brave Browser App. (To check go to Browser Settings > Notifications > Enable Show notification)
DND (Do not disturb) mode is off.
Check active campaigns here >
– Here are my tips which I hav…
First of all, thank you for you clear answer. But those BATs that im not receiveng are from December/January. I did every fix and every setting I found related to the problem, includiong updating Brave, but it stills there.
In the other hand i can’t see ads and i can’t enable brave ads:
I dont know why this is happening cause a few months ago i could enable it.
@pollopez, you’re welcome.
Unfortunately, there are others having similar experience as you, but I believe the goal and hope is that when this payout process completes, BAT payments will be (mostly) caught up - as long as there aren’t other reasons for not receiving.
Support will assist when they can if the problem exists after the process, too. So it’s important you keep an eye on the payout status (and Uphold bug) and watch for any updated news, check what you have when it finishes, and follow the instructions if you’re still having these issues.
I hope it will be smooth for you, though.
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