Briefly describe your issue:
I had my Brave Rewards connected to my Gemini account for a few months now. That was the way to “Backup” your rewards. Unfortunately, after wiping my computer to clean it up and installing Brave again, my January rewards have completely disappeared and were never added to my Gemini account. I wiped my computer on February 10th, so I believe my rewards should have gone through to my Gemini account but they never did.
What Operating System and Brave version are you using (
Menu --> About Brave)?
Windows 11 - Version 1.35.101 Chromium: 98.0.4758.87 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Like, sometime last year in 2021…
Have you been able to successfully receive payments in the past?
Yes. Check the attached image with my reward inflows on Gemini. I always transfer rewards to Gemini and then to an external wallet if need be.
Are you using a VPN? (yes/no)
I sometimes do.
Are you in a supported region (see here for list of supported regions)?
Yes. United States, center of the entire nation.
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
I don’t use Uphold.
Is there a way to get my previous wallet set up? I backed up my iOS and Android wallets because they allow secrets to be saved. However, the browser version just requests that you connect it to Gemini or Uphold which I’ve been a verified user since I set up my website last year to accept BAT.
Unfortunately, Brave says a new wallet was created today. See image:
I know that since I was verified that the rewards should go through automatically, and I know that Brave and Gemini have had issues this week and last week (and it’s apparently still ongoing on Gemini’s side) but I still need to document this as Idk if I’ll receive my rewards since I’m no longer connected to my previous wallet.
Unfortunate that I just so happen to wipe my computer during this debacle.