Brave Rewards Ads no working for 2 months

Brave Rewards Rewards Support
1

Brave rewards ads stopped being delivered end of March 2024.
I have tried every remedy that I have found online… still nothing.
Here’s just a sample of what the log shows:
[Mar 25, 2024, 6:02:47.1 PM:ERROR:get_available.cc(62)] Unexpected HTTP status: 426
[Mar 25, 2024, 6:02:47.9 PM:ERROR:refill_confirmation_tokens.cc(197)] Failed to get signed tokens
[Mar 25, 2024, 6:04:02.6 PM:ERROR:redeem_reward_confirmation.cc(141)] Payment token is not ready
[Mar 25, 2024, 6:04:03.7 PM:ERROR:redeem_reward_confirmation.cc(141)] Payment token is not ready
[Mar 25, 2024, 6:04:27.0 PM:ERROR:redeem_reward_confirmation.cc(141)] Payment token is not ready
[Mar 25, 2024, 7:58:09.8 PM:ERROR:refill_confirmation_tokens.cc(197)] Failed to get signed tokens

[Mar 31, 2024, 4:03:44.5 PM:ERROR:get_available.cc(62)] Unexpected HTTP status: 426
[Mar 31, 2024, 4:04:56.1 PM:ERROR:publisher.cc(633)] Publisher info not found
[Mar 31, 2024, 4:06:07.2 PM:ERROR:publisher.cc(633)] Publisher info not found
[Mar 31, 2024, 5:25:58.3 PM:ERROR:publisher.cc(633)] Publisher info not found
[Mar 31, 2024, 7:08:44.5 PM:ERROR:publisher.cc(633)] Publisher info not found
[Mar 31, 2024, 7:57:53.0 PM:ERROR:publisher.cc(633)] Publisher info not found
[Mar 31, 2024, 8:02:42.6 PM:ERROR:publisher.cc(633)] Publisher info not found
[Mar 31, 2024, 8:48:37.8 PM:ERROR:publisher.cc(633)] Publisher info not found
[Mar 31, 2024, 8:49:57.1 PM:ERROR:publisher.cc(633)] Publisher info not found
[Mar 31, 2024, 8:50:21.2 PM:ERROR:publisher.cc(633)] Publisher info not found
[Mar 31, 2024, 8:58:06.4 PM:ERROR:publisher.cc(633)] Publisher info not found
[Mar 31, 2024, 11:54:45.2 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 12:19:30.9 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 3:12:30.1 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 3:44:55.2 AM:ERROR:redeem_reward_confirmation.cc(141)] Payment token is not ready
[Apr 01, 2024, 4:30:07.9 AM:ERROR:redeem_reward_confirmation.cc(141)] Payment token is not ready
[Apr 01, 2024, 4:31:30.6 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 12:10:41.4 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 12:13:56.1 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 12:29:55.6 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 2:25:37.6 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 2:35:58.9 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 2:37:27.1 PM:ERROR:redeem_reward_confirmation.cc(141)] Payment token is not ready
[Apr 01, 2024, 2:39:22.4 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 2:42:02.2 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 2:58:47.7 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 8:39:16.4 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 9:03:11.6 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 9:15:01.8 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 11:41:35.9 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 11:50:24.4 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 01, 2024, 11:55:13.9 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 12:06:26.8 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 12:18:36.4 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 12:21:07.6 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 1:32:06.1 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 6:03:19.7 AM:ERROR:redeem_reward_confirmation.cc(141)] Payment token is not ready
[Apr 02, 2024, 3:11:37.7 PM:ERROR:redeem_reward_confirmation.cc(141)] Payment token is not ready
[Apr 02, 2024, 9:37:08.8 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 9:37:08.8 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 9:38:57.3 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 9:59:36.8 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 10:44:13.6 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 10:52:12.2 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 11:38:58.6 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 11:48:50.4 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 02, 2024, 11:57:14.9 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 12:09:16.9 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 12:20:15.1 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 1:00:30.4 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 12:37:39.6 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 5:11:46.3 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 5:26:30.2 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 6:07:19.7 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 6:10:08.5 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 6:28:45.8 PM:ERROR:redeem_reward_confirmation.cc(141)] Payment token is not ready
[Apr 03, 2024, 8:39:25.5 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 8:44:12.8 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 9:10:56.5 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 03, 2024, 9:20:52.1 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 2:55:19.2 AM:ERROR:redeem_reward_confirmation.cc(141)] Payment token is not ready
[Apr 04, 2024, 2:59:04.5 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 3:03:38.8 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 3:06:37.6 AM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 12:25:06.2 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 4:06:11.5 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 4:10:42.7 PM:ERROR:redeem_reward_confirmation.cc(141)] Payment token is not ready
[Apr 04, 2024, 5:32:47.0 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 5:52:35.5 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 6:19:59.6 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 6:53:10.0 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 7:36:49.6 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 7:37:23.4 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 7:57:48.4 PM:ERROR:publisher.cc(729)] Failed to retrieve publisher info while updating media duration
[Apr 04, 2024, 7:57:48.5 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 8:02:30.0 PM:ERROR:publisher.cc(633)] Publisher info not found
[Apr 04, 2024, 8:04:02.4 PM:ERROR:publisher.cc(633)] Publisher info not found

No Brave ads or rewards since late March 2024.
It appears from the Log the problem(s) actually started at the end of March 2024.
OS is Ubuntu 23.10 all software is updated. Uphold account is verified.

1 Like
2

Hello! Please submit your issue here: https://support.brave.com/hc/en-us/requests/new

3

Brave never pays you for clicking ads. In any case, are you talking about the ads that appear in Brave News, New Tab Page.

1 Like
4

How much can you earn on Brave rewards in a month?

1 Like
5

The same thing is happening to me. But for more months. My last payment was received in December 2023. I’ve already opened an issue with Brave support. Although I would appreciate, if it has happened to someone else and has solved it, if they share the solution with others.

6

I contacted Brave support and they tell me my account was flagged. They say that starting next month I will receive my BATs again. However, all those that had been generated from November until now are lost :frowning: