I am using iPad Pro 12.9 M1 and have installed Brave browser, initially when I went to settings it would work, now everytime I try to go to settings Brave will crash on me, I have tried to uninstall and reload the App but is not correcting the problem. Also when I open Brave I cannot get the window to close it continues to stay open unless I minimize the window any suggestions? Thanks, Mike
@Heff if possible could you check out * iOS crashes: How to share logs and try to get that information for us?
I’m also going to tag in @Mattches (should I tag in Michal?) to see if he can help on this.
In the meanwhile, I’m also going to suggest you restart your device just to see if anything changes. Also, can you provide details as to which version of iOS you’re using?
Just asked iOS team to take a look — my iPad isn’t M1 and is also updating currently so I can’t test myself. Hope to have more info for you shortly.
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Hello, here is the file from my Analytical Data, {“app_name”:“Client”,“timestamp”:“2023-11-25 07:34:00.00 -0700”,“app_version”:“1.58.2”,“slice_uuid”:“18D42448-3701-3674-8666-4521E7983E45”,“adam_id”:“1052879175”,“build_version”:“23.11.3.10”,“bundleID”:“com.brave.ios.browser”,“duration_ms”:“195970”,“share_with_app_devs”:0,“is_first_party”:0,“bug_type”:“142”,“os_version”:“iPhone OS 17.1.1 (21B91)”,“incident_id”:“77E42682-E136-4023-A2BD-3BC1F5898ABA”,“name”:“Client”,“roots_installed”:0}
Date/Time: 2023-11-25 07:30:43.256 -0700
End time: 2023-11-25 07:33:59.226 -0700
OS Version: iPhone OS 17.1.1 (Build 21B91)
Architecture: arm64e
Report Version: 44
Incident Identifier: 77E42682-E136-4023-A2BD-3BC1F5898ABA
Data Source: Microstackshots
Shared Cache: 1A9DE07A-57FC-38CA-874A-B750D4E5B1AE slid base address 0x1ac70c000, slide 0x2c70c000
Command: Client
Path: /private/var/containers/Bundle/Application/77A12087-B12A-4E3A-84EE-2F125BE42DC9/Client.app/Client
Identifier: com.brave.ios.browser
Version: 1.58.2 (23.11.3.10)
Adam ID: 1052879175
Is First Party: No
Beta Identifier: FCED7D28-4D17-4C60-86B8-30E61396537C
Resource Coalition ID: 909
Architecture: arm64
Parent: UNKNOWN [1]
PID: 3016
Event: wakeups
Action taken: none
Wakeups: 45001 wakeups over the last 196 seconds (230 wakeups per second average), exceeding limit of 150 wakeups per second over 300 seconds
Wakeups limit: 45000
Limit duration: 300s
Wakeups caused: 45001
Wakeups duration: 196s
Duration: 195.97s
Duration Sampled: 164.09s
Steps: 30
Hardware model: iPad13,10
Active cpus: 8
HW page size: 16384
VM page size: 16384
Advisory levels: Battery → 2, User → 3, ThermalPressure → 0, Combined → 2
Free disk space: 445.93 GB/476.77 GB, low space threshold 150 MB
Vnodes Available: 76.92% (27691/36000, 18000 allocated, 18000 soft limit)
Preferred User Language: en-US
Country Code: US
Keyboards: en_US QWERTY, autofillsignup
HW Keyboard: Yes
OS Cryptex File Extents: 1
Heaviest stack for the target process:
22 ??? (dyld + 24012) [0x1d6e4adcc]
22 ??? (Client + 42296) [0x100dda538]
22 ??? (UIKitCore + 4544968) [0x1b6a3d9c8]
22 ??? (UIKitCore + 2275568) [0x1b68138f0]
22 ??? (UIKitCore + 2278068) [0x1b68142b4]
22 ??? (GraphicsServices + 13804) [0x1f77c25ec]
22 ??? (CoreFoundation + 210536) [0x1b43f7668]
9 ??? (CoreFoundation + 211592) [0x1b43f7a88]
9 ??? (CoreFoundation + 216396) [0x1b43f8d4c]
9 ??? (CoreFoundation + 222616) [0x1b43fa598]
9 ??? (CoreFoundation + 226076) [0x1b43fb31c]
7 ??? (UIKitCore + 695352) [0x1b6691c38]
7 ??? (UIKitCore + 695164) [0x1b6691b7c]
7 ??? (UIKitCore + 697484) [0x1b669248c]
4 ??? (UIKitCore + 698740) [0x1b6692974]
4 ??? (QuartzCore + 418332) [0x1b5a2f21c]
4 ??? (QuartzCore + 419188) [0x1b5a2f574]
1 ??? (libsystem_pthread.dylib + 4508) [0x21ddb519c]
Powerstats for: Client [3016]
UUID: 18D42448-3701-3674-8666-4521E7983E45
Path: /private/var/containers/Bundle/Application/77A12087-B12A-4E3A-84EE-2F125BE42DC9/Client.app/Client
Identifier: com.brave.ios.browser
Version: 1.58.2 (23.11.3.10)
Adam ID: 1052879175
Is First Party: No
Beta Identifier: FCED7D28-4D17-4C60-86B8-30E61396537C
Resource Coalition ID: 909
Architecture: arm64
Parent: UNKNOWN [1]
UID: 501
Footprint: 118.50 MB → 196.67 MB (+78.17 MB) (max 295.41 MB )
Pageins: 411 pages
Start time: 2023-11-25 07:31:11.463 -0700
End time: 2023-11-25 07:33:55.549 -0700
Num samples: 30 (100%)
Primary state: 14 samples Frontmost App, Non-Suppressed, User mode, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive, Override Thread QoS Unspecified
User Activity: 0 samples Idle, 30 samples Active
Power Source: 30 samples on Battery, 0 samples on AC
22 ??? (dyld + 24012) [0x1d6e4adcc]
22 ??? (Client + 42296) [0x100dda538]
22 ??? (UIKitCore + 4544968) [0x1b6a3d9c8]
22 ??? (UIKitCore + 2275568) [0x1b68138f0]
22 ??? (UIKitCore + 2278068) [0x1b68142b4]
22 ??? (GraphicsServices + 13804) [0x1f77c25ec]
22 ??? (CoreFoundation + 210536) [0x1b43f7668]
9 ??? (CoreFoundation + 211592) [0x1b43f7a88]
9 ??? (CoreFoundation + 216396) [0x1b43f8d4c]
9 ??? (CoreFoundation + 222616) [0x1b43fa598]
9 ??? (CoreFoundation + 226076) [0x1b43fb31c]
7 ??? (UIKitCore + 695352) [0x1b6691c38]
7 ??? (UIKitCore + 695164) [0x1b6691b7c]
7 ??? (UIKitCore + 697484) [0x1b669248c]
4 ??? (UIKitCore + 698740) [0x1b6692974]
4 ??? (QuartzCore + 418332) [0x1b5a2f21c]
4 ??? (QuartzCore + 419188) [0x1b5a2f574]
1 ??? (libsystem_pthread.dylib + 4508) [0x21ddb519c]
1 ??? (QuartzCore + 460668) [0x1b5a3977c]
1 ??? (QuartzCore + 176840) [0x1b59f42c8]
1 ??? (QuartzCore + 395512) [0x1b5a298f8]
1 ??? (libsystem_kernel.dylib + 3272) [0x1fb8cfcc8]
1 ??? (libsystem_kernel.dylib + 3720) [0x1fb8cfe88]
1 ??? (libsystem_kernel.dylib + 4568) [0x1fb8d01d8]
1 ??? (QuartzCore + 447108) [0x1b5a36284]
1 ??? (QuartzCore + 652728) [0x1b5a685b8]
1 ??? (QuartzCore + 2640412) [0x1b5c4da1c]
1 ??? (QuartzCore + 653436) [0x1b5a6887c]
1 ??? (QuartzCore + 658068) [0x1b5aoS Default>
Binary Images:
0x100dd0000 - ??? com.brave.ios.browser 1.58.2 (23.11.3.10) <18D42448-3701-3674-8666-4521E7983E45> /private/var/containers/Bundle/Application/77A12087-B12A-4E3A-84EE-2F125BE42DC9/Client.app/Client
0x104464000 - ??? ??? <4C4C4400-5555-3144-A14E-F419BB9B8A3F>
0x1ac7ec000 - 0x1ac839f00 libobjc.A.dylib <4AF3B26F-95F5-3A0C-BE43-DDD978E6BC2F> /usr/lib/libobjc.A.dylib
0x1b3364000 - 0x1b3ec9fff Foundation <8DDF9BDA-F5FB-3020-9BE1-05BC15FCFBA1> /System/Library/Frameworks/Foundation.framework/Foundation
0x1b43c4000 - 0x1b48f0fff CoreFoundation /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
0x1b59c9000 - 0x1b5d6afff QuartzCore <34F10408-72FA-3400-AC16-95A5B83EB74E> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
0x1b5f42000 - 0x1b65e7fff CoreGraphics <13FBF3F6-89E2-3186-B99E-AF817D1CD570> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics
0x1b65e8000 - 0x1b80b3fff UIKitCore /System/Library/PrivateFrameworks/UIKitCore.framework/UIKitCore
0x1ba08c000 - 0x1ba508fdf ImageIO <5665AF38-0322-331D-A2A1-91890C093A62> /System/Library/Frameworks/ImageIO.framework/ImageIO
0x1bc37d000 - 0x1bc3c3fff libdispatch.dylib <89420547-98A3-352A-AD2B-BBCB6006FB29> /usr/lib/system/libdispatch.dylib
0x1c8fcf000 - 0x1c9c31fff WebKit <8889A358-DB66-3F01-A840-347399650678> /System/Library/Frameworks/WebKit.framework/WebKit
0x1c9c32000 - 0x1cb331fff JavaScriptCore /System/Library/Frameworks/JavaScriptCore.framework/JavaScriptCore
0x1d496e000 - 0x1d49b7fff CoreAutoLayout /System/Library/PrivateFrameworks/CoreAutoLayout.framework/CoreAutoLayout
0x1d6e45000 - 0x1d6eccadb dyld /usr/lib/dyld
0x1df963000 - 0x1df97afff HangTracer <0A4163CF-32BC-32A9-A1F5-B3049C22D295> /System/Library/PrivateFrameworks/HangTracer.framework/HangTracer
0x1f77bf000 - 0x1f77c7fff GraphicsServices <4BE6D9C6-8725-3C03-B3F9-B9A7A5B1EC06> /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices
0x1fb8cf000 - 0x1fb907fff libsystem_kernel.dylib <77AC893D-8258-332B-9DFC-B7BA2439AF97> /usr/lib/system/libsystem_kernel.dylib
0x21ddb4000 - 0x21ddbfff3 libsystem_pthread.dylib <810E428A-F26D-37BB-BB0F-609CBB4718C7> /usr/lib/system/libsystem_pthread.dylib
0x24a56b000 - 0x24a737fff UIKit <68800D21-B742-3655-8E0C-B227329BA5E6> /System/Library/AccessibilityBundles/UIKit.axbundle/UIKit
Okay, thank you,
Michael……
@Heff just an FYI, it’s currently Saturday. Support tends not to be active on the weekends or American holidays. So it may be a little while before anyone gets back to you. That said, I know the team is looking into things. I’ll tag in @michal just in case he has anything to add here.
In any case, just wanted to let you know you’re not being ignored or forgotten if you end up not seeing a reply for a few days.
Okay, thank you……………
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