Brave Browser for iPadOS 17.5.1/17.6 crashes when selecting settings

[3mantheman]

Hi Brave Support

There’s an issue with Brave for iPadOS. Everytime I click Settings in the Menu the app crashes and when I reopen the app it asks if I would like to restore my tabs. Despite whatever option I choose upon reopening. If I were to select settings the app crashes right away.

I have tried uninstalling the app and reinstalling however the issue still persists. I probably was better off not uninstalling the app because now I cannot get into Settings to resync bookmarks, settings etc. If I click settings the Brave App still crashes.
Can anyone help please?

p.s there are no support tags for iPadOS

Kind regards,

[michal]

Hi can you get us crashlogs? you can follow similar steps like here https://support.mozilla.org/en-US/kb/how-to-find-the-iphone-ipad-app-crash-logs

Look for entries named Client

[3mantheman]

Hi Michal,

Thanks so much for the response. I have gathered the requested logs. Here they are. Please let me know if you have received them.

Regards.

(Attachment Client-2024-08-04-111353.ips is missing)

(Attachment Client-2024-08-04-125020.ips is missing)

(Attachment Client-2024-08-04-154333.ips is missing)

[3mantheman]

Hi Michal,

Looks like the Logs did not send…is there an email or support folder I can send or upload these logs to?

Regards

[3mantheman]

Hi Michal

Actually maybe I had to change the extension to a txt file. Can you see the upload of the logs files now ?

Client-2024-08-04-111353.txt (67.0 KB)
Client-2024-08-04-125020.txt (68.6 KB)
Client-2024-08-04-154333.txt (66.5 KB)