Hi,
This feature doesn’t seem to be working for me at the moment. Any ideas on a fix
Hi,
This feature doesn’t seem to be working for me at the moment. Any ideas on a fix
Everything about your issue, that you can state in detail, helps Brave Support with the time that they have to consider your issue and situation.
In order for Brave Support to help you, they much prefer that you will use their Report Templates at:
BEFORE you create a new Topic for your issue, go here:
Pertaining to your issue, select a category from the “all categories” pop-down menu (egs. “Browser Support”). The resulting window will currently display seven panels (with explanations) from which to choose. Select the panel that most applies to your issue:
In the next resulting window, near the top (example:)
. . . use the “all tags” pop-down menu, to select an appropriate tag (egs.: “windows” for Windows OS).
THEN click on the + New Topic button.
In the resulting Report Editor window, note that the categories and tag are, as you selected (example:).
. . . and a Report Template exists, with respect to the category / categories you selected.
Note, that in your report(s), GIF files and screenshots are helpful and welcome. Describe where in such illustrations, you want to focus the reader’s attention.
I combined and updated the Desktop and Mobile Browser issues templates, as follows:
–
Description of the issue:
How can this issue be reproduced? Steps to reproduce:
Actual Result:
Expected result:
Reproduces how often:
Brave Version: (other than “latest update”)
Computing device and its OS:
Additional Information:
Such as:
What extensions have you added to Brave Browser? Their status (Enabled / Disabled)?
What Progressive Web Applications (“PWA”) are you using? Their status?
Do you usually open a “New Window” or a “New Private Window” when you browse and visit websites?
Are you using a VPN?
–
PS. About the Brave Community website User Interface buttons:
–
Before posting, search for the same or similar issues at Brave Community:
–
Before posting, also search the Brave Help Center for answers:
–
Thanks,
Description of the issue:
Generally when I use to exit the brave browser, for example closing the computer or brave browser down it would clear all cookies, login, and search history. But at the moment I have noticed that it isn’t doing it. I haven’t willing changed any settings.
Reproduces how often:
Every time i shut down
Brave Version:
1.36.109
Computing device and its OS:
Windows 11
I am using a VPN, NordVPN
Extensions:
Phantom
Hover
NordPass
Thank you for the additional information. I’m curious if you close the browser before shutting down your PC whether or not data gets cleared? Testing on my end this seems to still be working without issue
Hi
First: By experience I use the following extension https://chrome.google.com/webstore/detail/clickclean/ghgabhipcejejjmhhchfonmamedcbeod?hl=en to decide what cookies to delete or to leave.
Second: From what I know it is not allowed to use a VPN in Brave Browser while collecting ads for the BAT.
Thanks for the reply, it use to work when just closing the browser down but not anymore. Not sure what has happened or what has changed
@Rory09347900,
Just to clarify — do you have Brave set to Continue where you left off
when you reopen the browser? if so, any tabs/sites that you are reopening the browser to will be reloaded in history. So are you saying that all History remains uncleared after exiting the browser?
I have it set that on Start Up it, Open the New Tab Page.
Yes all history, log in etc remains uncleared after exiting the browser.
You don’t by chance have the flag #destroy-profile-on-browser-close
enabled do you?
I dont but i have turned off all my extension and gone through them one by one. And found the problem.
Thank you for all your help
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.