Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Delete the any text above the line separator below before posting
Description of the issue: How can this issue be reproduced?
Get continuous popups that ask me to pull slider, but issue never resolves.
Please repost to reflect the template and guidelines and we’d be more than happy to assist you.
Guidelines - Before posting, please:
Search the forum to see if anyone else has already posted or resolved the same issue you’re having.
Ensure that you’re posting in the appropriatecategory — please use the appropriate category when posting to ensure that whoever assist you has a clear idea of what product or platform you are using.
Fill out the template that appears in your editor when posting as it contains all the boiler-plate information surrounding your issue. It will help the Support team members and other Community members to efficiently assess and resolve your issue. NOTE: “Uncategorized” posts do not have a template, so please ensure you’re posting to the right category as mentioned above.
Tag your post appropriately – use tags to help track and organize threads on this forum.