Hi team,
My Brave browser on my Android smartphone is randomly crashing by having its open window suddenly disappear without any kind of error message reporting prompt. There doesn’t seem to be a particular webpage that it dislikes; it’s all of them from my observations. Yes, I have reset to factory default settings and checked the Play Store for an update.
Device Name
moto g power (2021)
Application Version
Brave 1.58.135, Chromium 117.0.5938.140
Operating system
Android 11; Build/RZBS31.Q2-143-27-25
Looking forward to the fix,
Daniel
Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
The browser window suddenly disappears.
How can this issue be reproduced?
- Browse around anywhere and it will happen within minutes.
Expected result:
The browser stays opened.
Brave Version( check About Brave):
Brave 1.58.135, Chromium 117.0.5938.140
Mobile Device details
moto g power (2021)
Additional Information:
Android 11; Build/RZBS31.Q2-143-27-25