BATs are not set to my account

Brave Rewards Rewards Support
1

Last week, by BAT were transfered to my Updhold. A day later my monthly counter was set back to 0, what is clear. Since that, i see ads etc but no BAT were received.

So it would be great to get some support here :slight_smile:

See attached screen that i get ads

Bildschirmfoto 2021-04-13 um 15.43.40
Bildschirmfoto 2021-04-13 um 15.43.401178Ɨ581 70.6 KB

2

Thanks for reporting. Iā€™d like to ask a few questions to start:

  • Auto Contribute is ON by default and must be manually turned OFF. Did you turn it OFF?
  • Do you have multiple devices linked to your Uphold? If so, is Auto Contribute turned OFF on each of these devices?
  • Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!