BAT tokens not transferring to Uphold wallet

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Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

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Description of the issue:
How can this issue be reproduced?

  1. Brave Rewards Center is showing tokens, but they do not transfer to Uphold Wallet
  2. Some tokens transfer but some appear to be stuck
  3. I have DM’ed support before with no response. Please advise. Thanks!

Expected result:

Brave Version( check About Brave): V 1.13.82

Additional Information:

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Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

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