Description of the issue: My wallet is verified with Uphold, but all the BAT claimed in the payout days, stays in the browser and never shows in Uphold. I’m using 2 PCs.
Actual Result:
I have 1.250 BAT in my Windows 10 PC, and 1.750 BAT in my Arch Linux PC, but 0 BAT in Uphold.
Windows 10:
Arch Linux:
Uphold:
Expected result:
All the visible BAT in the browser should be transferred to Uphold
Reproduces how often:
Every time I claim my rewards and it’s been happening for some months maybe even more.
Operating System and Brave Version:
1º - Windows 10, Brave version 1.21.74
2º - Arch Linux, Brave version 1.21.73
Additional information:
I found this thread saying that BAT deposits to Uphold were suspended temporarily, but since it’s been some time I don’t know if it is still the case.
Payments are still processing. Please follow this post for updates - March 2021 Brave Ads Payout Status. If you haven’t received by Monday, please follow the steps in the post for reaching out. Thanks!
Hi @steeven , thanks for your reply. The problem is that this has been happening for a long time, it’s not just the march 2021 payout. As you can see in the Windows 10 screenshot, I was paid 1 BAT this month but my balance is 1.250 BAT, the 0.250 is in my wallet for a long time already and still doesn’t show in Uphold.
One think I forgot to mention is that I verified a lot of wallets with Uphold since I started using Brave, because of reinstallations. Can this be the issue? If so, how could I fix it?
Thank you for the response @steeven . And one last question, this fix will work with the BAT that I currently have in Brave, or just for the future payments?
