BAT never showed up in Uphold wallet after verification. PLEASE RESPOND

Briefly describe your issue:
Verified wallet on Uphold in order to withdraw my BAT. Verification went through and my 190 BAT all disappeared. rewards-internals shows “promotion_claimed” and all my BAT is gone now
**What Operating System and Brave version are you using ( Menu --> About Brave )?**Mac OS Catalina 10.15.7, Brave V1.31.87

**Is your browser wallet currently verified? (yes/no)**yes, now

**What date did you verify your wallet?**10/19/2021

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? yes

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