Briefly describe your issue:
I verified my browser earlier today by connecting to my Gemini account. My Brave browser had about 15 BAT (~US$25) prior to the connection. My BAT balance dropped to zero after verifying my account; my Gemini account is also showing a zero balance on BAT.
What Operating System and Brave version are you using (Menu --> About Brave)?
macOS 12.0.1
Version 1.32.113 Chromium: 96.0.4664.45 (Official Build) (x86_64)
Is your browser wallet currently verified? (yes/no)
Yes - Gemini
What date did you verify your wallet?
11/27/2021
Have you been able to successfully receive payments in the past?
N/A
Are you using a VPN? (yes/no)
On occasion but not when verifying my wallet.
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
N/A
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
N/A (not Uphold)