Briefly describe your issue:
I had an update from brave browser mobile android and suddenly my bat is gone. First, it displayed still and now it gives me 0 as balance. I didn’t do uninstall or ever. What happens with it? Hope this could be resolved.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Brave 1.45.131, Chromium 107.0.5304.110 Android 11
Is your browser wallet currently verified? (yes/no)
No
Have you been able to successfully receive payments in the past?
rewards yes.
Are you using a VPN? (yes/no)
No
Are you eligible for Brave Rewards (see here for list of supported regions)?
The Netherlands is not listed but the plan was to place it in a ledger in the future.
Are you on the list of supported regions when verifying Brave Rewards with a custodial partner (see here for list of supported regions)?
No
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to a custodial partner?
Yes