Ads not showing - due to permission rules

I enabled verbose logs, and keeps getting the log that:

Ad notification not served: Not allowed due to permission rules

I’m on Windows 10, Version 1.27.109 Chromium: 92.0.4515.115 (Official Build) (64-bit)

This message is usually accompanied by others which describes the cause

Hello! Thanks for the reply - I had to change some of the notification settings in Windows to have that work. However, now I’m getting the error that:

creativeSetId ***************** has exceeded the frequency capping for totalMax
No eligible ads for untargeted segment
Ad notification not served: No eligible ads found

I haven’t received an ad today, and I have a maximum of 10 ads per hour - so it shouldn’t be hitting that ceiling?

Thanks again for your time! :grinning:

One of the permission rules that may affect it is “Browser window is not active”. I just saw that on mine. If you are working in another app and the browser is in the background, you won’t receive ads on some devices until the browser becomes the active app again.

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