Request support or report issues with Brave Rewards.
Brave Rewards Support Posting Guidelines
Topics that belong in this section:
Only topics relating to Brave Rewards belong here. This is not the place to post about the Brave Payments system found in the Muon build of Brave.
Search for Duplicates
Given the amount of reports/request we get each day, there’s a good chance that someone else may have raised the issue with us already or may have been resolved. Before posting, use the search bar on the top-right corner of the website to see if other users have raised the same concern. Note: The search is pretty good - good use of keywords (pertaining to your issue) and sorting the results by “latest” is generally a good way to start your search.
Use the Subcategories
If you are a Publisher/content creator with questions or issues, please post in the Publishers subcategory to ensure that members of our Publishers Support team can see and address your concern.
If you are using Brave Rewards and need support or would like to report an issue, please use the Rewards Support subcategory.
I did have the same Problem as many other new users. I did write to brave over 3 weeks ago. what we use and what brave collects of data about me and my whereabouts is not OK, Taking a log without we members knowing is Not OK by me. i now find out that you also log what computer equipment, Hardware etc. I did not Know that. Brave If you want us Users to trust brave and the people behind, Then don’t promise something you can not hold. I was promised 500 or more bat as sign up bonus. when i signed up Last year, i did use brave in a period for over 14 days every day all day but got nothing for it. Also now you did give 0.04 or something Bat , but what about all the other i was supposed to earn for being online, for making replays and many other things in brave app and on my Computer !!! This what i have to say. Hope that Brave takes this serious, and i Will not just Take Lightly on this. If you make Lies, Says something you/Brave will do for us Users, You Better hold what you Promised your Members/Users, I / We will Not Take Lightly on this, and Not only me but all other Members/ users Will Hold you up on this Trust me on that I am Not mad at you Brave, But disappointing that you promise us Users something and then run from the Fact that you did not hold what promised. How can we the users then trust you again, and what will you do, For this Not happen in the Future !!!
I received many ads and was set to receive just over 2 BAT for estimated pending reward on October 5th. yet now it looks as if all of it it gone, and now is showing 0.10 BAT for 0.02 USD… can someone please tell me how this happend?
I am Not mad at you Brave, But disappointing that you promise us Users something and then run from the Fact that you did not hold what promised. How can we the users then trust you again, and what will you do, For this Not happen in the Future !!!