I did not select Auto-Contribution and 20.000 BATS were taking from my account

Brave Rewards Rewards Support
#1

I check everyday my account for both Brave & Uphold and on Sept 6th I had my Auto-Contribute button on off. However, yesterday, when I checked it - IT WAS ON & I DID NOT SET IT TO ON!

Someone from the inside (tech) most likely of turned it on from the inside because there is no way that I did it.

I had well over 205 BAT and now I am down to 131.976.

With the 20.000 BAT taken from my account without my authorization

[Sep 6 - Auto-Contribute (Uphold Wallet) -20.000 BAT5.08 USD]

there is still an additional 53.024 missing?

I WAS NOT GOING TO USE THE AUTO-CONTRIBUTE UNTIL I SEEN REAL RESULTS.

PLEASE REFUND MY BATS BACK TO MY ACCOUNT.

Sep 6 Auto-Contribute (Uphold Wallet) -20.000 BAT5.08 USD

Thank You.

#2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

2 Likes
#3

steeven,

I am confused with all this stuff but I hope this is what you are looking for.

Wallet status: Verified
Wallet address:

Brave 1.13.82 Chromium: 85.0.4183.83 (Official Build) (64-bit)
Revision 94abc2237ae0c9a4cb5f035431c8adfb94324633-refs/branch-heads/4183@{#1658}

20 BAT GONE A
20 BAT GONE A620Ă—611 34.6 KB

20 BAT GONE B

I HOPE THIS IS WHAT YOU WANTED.

THANKS FOR THE HELP!!!

1 Like
#4

Hi @FreedomQuest, please send your wallet ID in a DM. Thank you!!

#5

Please help me. check Messege please Steeven

#6

Where do I find my Wallet ID? And What is a DM?

#7

steeven,

Where do I find my Wallet ID? And, What Does A DM Mean?

I am sorry for my lack of knowledge regarding the above.

Thank You for Your Patience with me.

#8

steeven,

Where do I find my Wallet ID? And, What Does A DM Mean?

I am sorry for my lack of knowledge regarding the above.

Thank You for Your Patience with me.

1 Like
#9

Hey @FreedomQuest,

Copy “Wallet payment ID” from brave://rewards-internals/ or you can take a screenshot as well!

Now click on his profile or click here > @steeven then click on "Message"

You can send him screenshot as well of your Rewards Internals.

Note:- The wallet ID and other information found in Rewards Internals are confidential, do not share it with anyone other than Verified Brave Staff Members.

#10

ShineWhine,

Thank You For Your Help.

I Followed your instructions and sent off to seeven a screenshop and hope I did it right.

Would someone let me know if I have done this correctly?

Thank You.

1 Like
#11

Instructions are right! If you have done it correctly you should get response from Steeven.

It will take time to get a response so be patient!

2 Likes