Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
I have a Samsung Galaxy a35 and the mobile version of YouTube website isn’t working on my phone.
I’ve checked the site settings to make sure desktop is off. I’ve changed the URL to include mobile instead of desktop.
I’ve searched here for ways people have suggested to fix it.
I’ve cleared cache and yet none of that work.
Please help.
How can this issue be reproduced?
I don’t understand this question (I’m Autistic)
Expected result:
To have Brave Brower allow the mobile version.
free your Android device from any backup/sync chain, while:
be sure that you actually exit/quit BB (instead of only, merely closing tabs/windows)
clear cache etc. (everything that you can)
do 2 complete shutdowns of the device
In other words, try to shake off any setting, site specific setting, etc. that is sticking and effectively causing something like “continuing where you left off.”
