Where to request Unlink from Uphold account?

[avjshah]

Hi,

I have hit device limit but not using 4 separate device, it happens due to re-installation of brave browser. I am only using 1 device. I have seen a thread to request unlink from uphold, but I am not sure where I have to send email. So i request you to share email where i can request unlink

[Herrvader]

Unable to re-verify wallet

Attention After a thorough review of all your log files, almost every single user here is unable to verify their wallet due to hitting the wallet linking limit (four browser wallets per custodial account). Given the number of users encountering this issue, we’ve created a form for users to submit a wallet “unlinking” request. Note that at this time, we can only remove one wallet per custodial account. This will allow you to verify an additional wallet/device to that custodial account. What i…

[Herrvader]

Here are some screenshots to help.

How to remove verified devices

[rewards internals] [unlink request]

[avjshah]

Ok. I done now. But I don’t have custodian wallet ID as i am unable to link device due to limit.

Where can i find Uphold member ID ?

[Herrvader]

That info is in the screenshots. Look at both of them.
Edit: Sorry. Uphold member id can be found in settings-profile on uphold.

[avjshah]

not available, checked all settings-profile tabs

[Herrvader]

[avjshah]

It is not available but got it in mobile version. In mobile used Chrome, desktop brave…

Anyway thanks for help

[avjshah]

No update 7 days passed!