Verified Gemin,Android platform, did not receive December rewards

Hi, I did not receive December rewards, details are as follows:

What Operating System and Brave version are you using (Menu --> About Brave)?
Android 12, Brave 1.46.154

Is your Brave Rewards Profile currently verified? (yes/no)
Yes.

What date did you connect a your Brave Rewards Profile?
Around Jan 2022

Have you been able to successfully receive payments in the past?
Yes.

Are you using a VPN? (yes/no)
No.

Are you in a supported region (see here for list of supported regions)?
I am from Hong Kong and will not be in the supported region after December 27, 2022.

Does your device pass the SafteyNet check (Android only)?
Yes.

Have you manually turned off Auto-contribute on all of your devices?
Yes.

Thank You.

Best regards

Hi @sijdghj21 welcome back to Community :wave:

Please be advised that it is best to not share your personal information such as your email on a public forum. I went ahead and deleted your email from your OP to protect your privacy.
Could you kindly share your ticket ID and I can take a closer look.

Thanks!

1 Like

Hi SaltyBanana,

Thank YOUR for your help, My ticket ID is 174536

Thank YOU very much.

Best Regards

Taking a look. Thanks!

2 Likes

Sorry, my previous ticket(ticket ID is 174536)got a reply on January 13, 2023, but I missed that reply, but the problem not solved yet.

Hi SaltyBanana

I got help from Evan123, I have received the refund, Thank YOU and YOUR team for YOUR quick help.
Happy New Year.

Best Regards

Ylo002695/sijdghj21

2 Likes