Verified Gemin,Android platform, did not receive December rewards

Hi, I did not receive December rewards, details are as follows:

What Operating System and Brave version are you using (Menu --> About Brave)?
Android 12, Brave 1.46.154

Is your Brave Rewards Profile currently verified? (yes/no)

What date did you connect a your Brave Rewards Profile?
Around Jan 2022

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?
I am from Hong Kong and will not be in the supported region after December 27, 2022.

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices?

Thank You.

Best regards

Hi @sijdghj21 welcome back to Community :wave:

Please be advised that it is best to not share your personal information such as your email on a public forum. I went ahead and deleted your email from your OP to protect your privacy.
Could you kindly share your ticket ID and I can take a closer look.


1 Like

Hi SaltyBanana,

Thank YOUR for your help, My ticket ID is 174536

Thank YOU very much.

Best Regards

Taking a look. Thanks!


Sorry, my previous ticket(ticket ID is 174536)got a reply on January 13, 2023, but I missed that reply, but the problem not solved yet.

Hi SaltyBanana

I got help from Evan123, I have received the refund, Thank YOU and YOUR team for YOUR quick help.
Happy New Year.

Best Regards