Unauthorized dedyction to brave software

[Shelleyann]

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

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Description of the issue:

How can this issue be reproduced?

1. Unauthorised deductions from uphold wallet to brave software!

2. I would like an answer regards the reason for these deductions

3. My mobile is an android samsung s9plus and i believe the issue is most definitely not software or hardware related. Android version 10

Expected result:

Brave Version( check About Brave):

Mobile Device details

Additional Information:

I would appreciate an answer regards the reason there are deductions as tipping is most definitely off. Yes, SO SORRY for the late reply and that it is on the original query, but this was the eadiest way I knew possible. Worth a try. Lols NO AUTO TIPPING AND AUTO CONTRIBUTING HAS ALWAYS BEEN OFF. Hope that helps.

[SaltyBanana]

Hi @Shelleyann welcome to Community

Thanks for reporting. I’d like to ask a few questions to start:

• Auto Contribute is ON by default and must be manually turned OFF. Did you turn it OFF?
• Do you have multiple devices linked to your Uphold? If so, is Auto Contribute turned OFF on each of these devices?

Thank you in advance!

[Lovejoy]

keen 2 have some fun

[SaltyBanana]

Hi @Shelleyann

To protect your privacy, I went ahead and removed your post.
We do ask users to refrain from posting their personal information on a public form.

Could you kindly go to brave://rewards and confirm if auto-contribute enabled or disabled?