Unable to link Brave with Uphold

Briefly describe your issue:
I reset my brave profile because I was in an unsupported region. Now in the new profile to receive ads and rewards it is necessary to connect it to a wallet. I have completed all the security and verification steps with uphold and their operator has confirmed that my profile is fully functional and has no restrictions on it. When I try to link it with brave , uphold detects the link and tells me I’ve successfully linked uphold to brave. Instead Brave tells me “Your request is still being processed, please wait. Sorry there was a problem processing your request, please try again”. I tried to reconnect them several times on different days but I still have the same problem. Can someone help me?

What Operating System and Brave version are you using (Menu --> About Brave)?
Android brave version 1.50.114

Is your Brave Rewards Profile currently verified? (yes/no)
No
What date did you connect a your Brave Rewards Profile?

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
YES

Does your device pass the SafteyNet check (Android only)?
Yes

Have you manually turned off Auto-contribute on all of your devices?
Yes

What region are you from ?

My region is Italy and uphold is supported in italy

Do you have any vBATs in your brave rewards?

No, i can see ads but i cant receive vbat because there are “-- Find out more”.
In brave://rewards-internals/ it says “profile not created yet for rewards” because i have to connect with uphold i guess

Reset the profile. This seems to be a bug on your profile. After reset, try connecting.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.