@steeven please check my dm sent 14 days ago

my rewards are still not transferring to my uphold, i have all screenshots ready for you.

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Hi, @leelaa, I think you might have better results checking on your account’s progress by using the same DM to steeven where you sent your information. You can find it in your profile under Messages.

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Hi, thanks for the reply however I am checking everyday and he’s not even opened the message as far as I can see

That would be frustrating, I’m sorry. I know Support is quite busy right now, but I think @steeven will get to you as soon as he’s able. It is okay to check on that DM you share with him, sending a quick, Hi, any new on my issue?… just maybe not every day or two.
Good luck :crossed_fingers:

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Hi @leelaa, thanks for following up. This is still a known issue that’s being investigated and updates can be tracked here - Fix for BAT not porting to Uphold wallet.


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