I just want to speak to a real person ? are they really saying the only support is a community forum? how do I speak to someone if I have a serious issue?
1 Like
If you need support, the community is the right place.
What you consider a “serious issue”?
–
You will help yourself a lot, by visiting and reviewing https://community.brave.com/ > the general categories up and down the left side of your browser window.
Because you need to try and narrow down what your issue is, or issues are. For example, you might select:
-OR-
-OR-
–
Do Not Worry about getting those selections right, on your first attempts. Pick at least one category that is close, and then edit your Original Post (“OP”) above.
You can select the one category.
Next, report in your OP:
-
Describe your issue(s)
-
Computing device and its OS
-
Brave Browser version numbers
You do have to provide a description that is good enough at conveying the details about your issue(s), in order to get the attention of Brave Support.
–
IF you do not want to reveal your issue, here at the public Brave Community forum, then go to:
‘https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001330571’
You may have to wait for some time, before getting a response, using that form.
–
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.