Rewards not transferring to Uphold after re-connecting

Briefly describe your issue:

Rewards not transferring to Uphold after re-connecting


I had connected my Uphold Wallet to Brave Rewards between February 2020 and November 2021. I had successfully received payouts during that time.

I then connected my Gemini Wallet to Brave Rewards until recently when Gemini support was stopped in the United States where I am located.

I then reconnected the previously used Uphold Wallet in February 2024, but I have not received any payouts into my account. The last transaction is from November 2021.

I am using multiple devices on different Operating Systems. I have two (2) Win11 devices, a Mac, an Ubuntu.

I can provide more details if you need. I would be grateful if you can fix this ASAP. Thank you.

What Operating System and Brave version are you using? Using multiple devices on different OS. Win11 x 2, Mac x 1, Linux x 1. Current Win11 Brave version - 1.64.116

Who is your verified custodian? Uphold

Are you in a supported region? Yes. United States.

Raise a ticket maybe
https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431

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