Rewards dissapeared

My brave rewards balance shows 0 but I had a balance before. I’ve been using the viewing ads feature and I had a balance of 66 bat. I tipped 25 and then my rewards balance shows 0. I’m not even seeing a balance from previous ads I viewed.

@murlocky do you have backup key? if so, can you restore the key and check whether wallet has the balance or not. Can you provide me the payment id so that i can check the balnace and let you know.

Thanks!

I don’t know what a payment id is.