Briefly describe your issue:
I am a Brave user alsmost from the beginning that the Brave browser came out. Therefore i already have a Uphold account, back then i had some issues with my pc and had to reinstall windows multiple times, that causes the error that i could not use Uphold anymore because you can’t deactivate pc’s in brave or uphold to gain access again and verify with brave.
So i created a Gemini account (when this option became availible). Both are verified, i have already BAT on those accounts (Uphold and Gemini) but when i try to sign in (because of having a new pc) it shows that the regions are not supported. For both (Uphold & gemini) their websites state that “The Netherlands” are supported. But i can not sign in on my already working accounts because the button is grayed out.
What Operating System and Brave version are you using (
Menu --> About Brave)?
Windows 11 Pro > Version 1.47.171 Chromium: 109.0.5414.87 (Officially built) (64-bit)
Is your Brave Rewards Profile currently verified? (yes/no)
What date did you connect a your Brave Rewards Profile?
Don’t remember anymore but here are the exact dates for both accounts with the last received bat tokens:
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
On this page of Brave ‘The Netherlands’ is not in the list anymore. How ever my accounts were verified already when it was supported and i recieved BAT already. On the official websites of Uphold & Gemini ‘The Netherlands’ is supported:
I can find a page that they dont offer new accounts for ‘The Netherlands’ but that is not the issue, i already have one (But for uphold i couldn’t link it anymore after i had reinstalled Brave a few times, thats why i went over to Gemini)
Gemini: https://www.gemini.com/areas-of-availability (I already have a working verified account that already has recieved BAT in 2022)
Does your device pass the SafteyNet check (Android only)?
Do not use the APP
Have you fully completed Uphold’s CDD requirements?
Yes, but because of issues with Uphold after reinstalling Brave Browser i switched to Gemini.