Briefly describe your issue:
For past few months, ever since I accidentally deleted Brave browser integration on Uphold & tried to re-link it, it’s been erroring out saying region not supported.
What Operating System and Brave version are you using (
Menu --> About Brave)?
Version 1.45.118 Chromium: 107.0.5304.91 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Initially: 05/10/2022, 08:48:01 AM wallet_verified uphold/9660d
Currently cannot verify.
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Sometimes, but usually no. Only used US, Canada, HK.
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you fully completed Uphold’s CDD requirements?
Uphold account profile:
- Verified on 04/19/2021
- address in HK
- now shows Brave browser linked in integrations – couldn’t get it to re-show after manual disconnect
Brave rewards internals:
- Key info seed: Valid
- Rewards state: Not connected
- error log lots of publisher info not found / failed to fetch issuers
- some event logs:
|11/06/2022, 01:52:24 PM|region_not_supported|uphold/9660d|
|11/06/2022, 01:52:24 PM|wallet_disconnected|uphold|
|11/06/2022, 01:52:24 PM|wallet_status_change|PENDING ==> NOT_CONNECTED|
|11/06/2022, 01:52:24 PM|wallet_status_change|NOT_CONNECTED ==> PENDING|
|08/17/2022, 10:51:05 PM|region_not_supported|uphold|
|08/12/2022, 04:37:11 PM|wallet_status_change|VERIFIED ==> DISCONNECTED_VERIFIED|
|08/12/2022, 04:37:11 PM|wallet_disconnected|uphold/9660d|
|08/12/2022, 04:36:45 PM|ac.next_reconcile_stamp|1662932205|
|07/08/2022, 03:50:35 PM|ac.next_reconcile_stamp|1659905435|
|06/08/2022, 03:50:39 PM|ac.next_reconcile_stamp|1657313439|
|05/10/2022, 08:48:01 AM|wallet_verified|uphold/9660d|
|05/10/2022, 08:48:01 AM|wallet_status_change|PENDING ==> VERIFIED|