reCaptcha falsely recognizes browser as incompatible

Why I was trying to log in on a site, I was prompted to pass a reCaptcha as usual, but this message popped up: " Please upgrade to a supported browser to get a reCAPTCHA challenge"
I went to a reCaptcha test site and got the same result, even though Brave Browser is up to date.
Oddly enough, when I go into incognito mode, the reCaptcha does work.


Hello @Oreztov

either that a cache issue so you need to clear it or it’s extension so try to disable all and if it work then enable them one by one till you get the one that cause the issue

hope that help and have a nice day

Thank you! Clearing my cache did solve the problem.


you welcome :slight_smile:

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This is happing to me also, I cleared my cache and disable all extensions still reCaptcha errors out. However while in Private mode the site works.

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Hello @MangoLinux804

did you choose all time when you cleared your cache ?

No I only did Last 7 days

could you choose all time and try again :slight_smile:

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Same here. While in a private window the website with reCaptcha works, in a normal window it still says “it’s not a supported browser” even after I deleted all of the cache.

could you disable all extension

The open issue regarding reCAPTCHA, from reCAPTCHAs aren't accepting responses

We’re still investigating


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