Problems with my wallet and ads

My wallet rewards account is always reset and my won BAT are taken from me. I have more than half a month with that problem and even when they made the July payment they paid me 7.6 BAT and I had more than 25 bat that I had obtained. had also viewed over 450 ads.

Another problem is that I am no longer receiving ads since this month. Whoever has a solution please write me. Thank you!