Briefly describe your issue:
found that the rewards payout not arrive my wallet for half a year
I checked the log file and it shows “Network error” and “Payment token is not ready”
(but not shows when I connect to cellular hotspot, I think maybe the issues on my firewall)
p.s. I did opened the ticket, but the reply just said I may be flagged without any reason or ask me another question.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10/1.64.109
macOS 10.15/1.64.116
Is your Brave Rewards Profile currently verified? (yes/no)
Yes
What date did you connect a your Brave Rewards Profile?
Aug 4, 2023
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
n/a
Have you fully completed Uphold’s CDD requirements?
Yes