"Oops, something is wrong. Please try again later."

[leavinghashurt]

I’ve tried probably 100 times to claim my December rewards, but every time I try, I either get a spinning circle or a message that says, “Oops, something is wrong. Please try again later.”

This is like the ultimate troll job, where they (Brave) are essentially saying, “Here’s some money” followed by “Sorry, you can’t have it.”

What Operating System and Brave version are you using (Menu --> About Brave)?

See attached screenshots.

Is your browser wallet currently verified? (yes/no)

No

What date did you verify your wallet?

Haven’t verified this wallet, but the ones I have verified (via Uphold) have generally performed even worse than the ones that aren’t.

Have you been able to successfully receive payments in the past?

Yes

Are you using a VPN? (yes/no)

No

Are you in a supported region (see here for list of supported regions)?

Yes

[SmartyAadi]

@SaltyBanana Could you please help ?

[Evan123]

Just to confirm does your device pass Safetynet? You can test here: https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US

Please note, your device must pass this test in order to be eligible to claim Rewards.

Thank you!

[leavinghashurt]

I use a de-googled phone (Graphene OS), so I’m unable to run that test. I was able to claim my November rewards on the same device though