No claim possible from 2 days

I try to claim my rewards from yesterday may the 6th and my browser, on mobile phone, show a circle as if it were doing something, for hours, and then nothing.
I continue to receive adds but i don’t know where may rewards are.
I read the issues posted but seems to be not like them.
What can i do ? errase app data on phone ?
Furthermore, i didn’t find my wallet id…
I need some help please

See May 5th Ads Reward Claim Errors for explanation

still not working… i’m tired. on one hand, no add at all on my pc from months, and now, no claim possible on phone. i really don’t like

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