Briefly describe your issue:
Since 12 June 2022, I stopped receiving push notification ads (even though focus assist is off and I haven’t changed any notification settings), but received sponsored images. But my Brave estimated earnings do not increase at all, which it used to do so earlier for sponsored images. Brave rewards internals shows “Failed to get signed in tokens” since 10th June, 2022.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 10 Version 21H2 (OS Build 19044.1706) and
Brave version 1.39.122, Chromium: 102.0.5005.115 (Official build, 64 bit)
Is your browser wallet currently verified? (yes/no)
yes, uphold
What date did you verify your wallet?
1st June 2022
Have you been able to successfully receive payments in the past?
yes
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
yes
Does your device pass the SafteyNet check (Android only)?
n/a
Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? Yes
Additional info:
My uphold account is connected to both brave browser on PC and Android. Brave on my android device works as expected. Sync chain is disabled.
Any help would be appreciated. Thank you.
@Mattches @steeven