My rewards are not coming!

[Chocoholic]

Has everyone seen the latest update from Mattches? Posted below just in case you haven’t.

April 2022 Ads Payout Issues Update

For Gemini users here — if you have not received a new claim option to claim your Rewards, please try restarting the browser completely then check again. If you still do not see the claim option, please send me a DM with your wallet payment ID and the subject line “No Gemini claim option” so I can take a closer look. Thank you.

So, I think if you have a claim option, you should use it. If there is a problem receiving your rewards, then DM the moderators per instructions. Put your wallet payment id first then list the steps you took and indicate payment was not received in your Gemini account. Remember, it can take a few days for BAT to be deposited into your Gemini account once you claim them.

@davemp88

Ads Payout Status Page, it Shows Verified Gemini wallets with a Red Circle

The Red button is actually the Complete indicator and the Green is Processing. I know I had this totally backwards too at one time! Brave should really put a blurb somewhere in that post to let users know what the indicators mean!

I no receive my money and is green processing

Green means it is processing and can take a week or more before being completed. The dot will turn to red once completed and should say payments complete.

I no receive my money and is green processing

@HighPriestess42 Oh, dear. Thank-you for specifying what the dots mean. I had it backwards. In fact, in several posts I have indicated I thought the red dot was indicating the next step of the process and that process was NOT complete or started. Sheesh. I probably confused several community members. I wonder if I can find and pull up those posts and edit them. Going to give it a shot anyway.