Please read through our Help Center articles before opening a topic.
Please fill out the template below:
Briefly describe your issue:
My BATS were eliminated and started from scratch
What should I do?
What Operating System and Brave version are you using?
Versão 1.64.109 Chromium: 123.0.6312.58 (Versão oficial) unknown 64 bits
Who is your verified custodian? (Uphold)
**Are you in a supported region? Yes
I’m assuming you’re new and you’re looking at estimated earnings?
For example, let me show you here:
Notice on the top right that it says Earnings so far? This is estimated earnings based on ads we viewed each month. It is a range and not a solid number. Obviously when the month changes, it starts at 0.
Then around the 7th of each month, payouts begin. Key word here is begin. It can take days or even weeks for payouts to finish. Once they arrive in our custodial account (such as Uphold), it will display in the bigger number that you see in my screenshot. That number is the total amount of BAT you have stored in Uphold
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