My BAT disappeared when connecting to UPHOLD

Briefly describe your issue:
I had stored locally in my Browser about 16 BATS. So I connected to uphold and this value was zeroed, but until today the balance has not appeared in uphold. Any idea how to resolve?

What Operating System and Brave version are you using (Menu --> About Brave)?
Operating System: Windows 10 V22H2
Brave Version: Versão 1.46.144 Chromium: 108.0.5359.128

Is your Brave Rewards Profile currently verified? (yes/no)
Yes
What date did you connect a your Brave Rewards Profile?
12/12/2022
Have you been able to successfully receive payments in the past?
yes
Are you using a VPN? (yes/no)
no

I suggest you to contact Brave Support. You can open a ticket using the link below.
Usually it takes some time (hours) to get the balance transferred to Uphold. But four days is too long.

4 Likes