Briefly describe your issue:
I had some BAT tokens in my Uphold wallet. Today some BAT tokens were sent back to Brave Software International and I don’t know why that happened.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
April 14th
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes. I’m in Brazil
Does your device pass the SafteyNet check (Android only)?
Have you fully completed Uphold’s CDD requirements?
Yes